Free Worldwide Shipping
We offer free & discreet worldwide shipping. But due to import laws, we DO NOT SHIP to the following destinations: Islamic countries, India, Indonesia, Malaysia, Africa, Mexico, or Brazil.
Shipping & Delivery Time
Please allow 8-15 days for manufacturing and shipping from the date you place the order. This is an approximated time, exceptions may apply. We aim to ship all of our products out as quickly as possible so you can enjoy your new doll but please be aware that your doll is made to order even if it is pre-configured and it does take time to craft.
No hidden costs. The price you see on our website is the final price you need to pay. It’s our responsibility to pay the customs fees.
Shipment & Tracking
Your package will be shipped by FedEx, DHL, or UPS. Once it’s shipped, we will send you the tracking number by email.
The doll will be packed in a plain carton box. Your doll will be labeled “mannequin”. There will be no information indicates that it’s a doll. Be aware, that Customs Agents may open your doll box for inspection and to determine import taxes for customers outside the USA.
***Holiday seasons (including the Chinese Spring Festival, National Day, etc) may delay the processing and delivery times. We will do our best to shorten your wait time. If you are confused at this, please contact us before you place your order. And due to high demand, delivery time for the WM166cm C doll is longer than usual. Please kindly understand us.***